Shipping policy
Shipping & Return Policy
Store Name: zycart.shop
Thank you for shopping with zycart.shop. We are committed to delivering your orders quickly and ensuring a smooth shopping experience.
📦 Shipping Policy
Processing Time
-
All orders are processed within 1–3 business days after confirmation.
-
Orders are not processed or shipped on weekends or public holidays.
Delivery Time
-
Estimated delivery time is 7 business days from the date of dispatch.
-
Delivery times may vary slightly depending on your location and unforeseen circumstances (such as courier delays or weather conditions).
Shipping Charges
-
Shipping charges (if applicable) will be calculated and displayed at checkout.
Order Tracking
-
Once your order is shipped, you will receive a confirmation email with tracking details (if available).
🔄 5-Day Return Policy
We offer a 5-day return policy from the date of delivery.
Eligibility for Returns
To be eligible for a return:
-
The item must be unused and in the same condition that you received it.
-
The item must be in its original packaging.
-
Proof of purchase is required.
Non-Returnable Items
-
Items damaged due to misuse or improper handling.
-
Final sale or clearance items (if applicable).
Return Process
-
Email us at zycart003@gmail.com within 5 days of receiving your order.
-
Provide your order number and reason for return.
-
Our support team will guide you through the return process.
Refunds
-
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed within 5–7 business days to your original payment method.
📧 Contact Us
If you have any questions about shipping, returns, or your order, please contact us:
Email: zycart003@gmail.com
Store: zycart.shop